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img_casemanagers For nearly forty years Emerge Inc. has offered supportive services for individuals with developmental, physical and mental health disabilities. Our program is distinctive; we accommodate the express preferences of each individual, when these preferences support the individual’s well-being and clinical progress. In keeping
with our commitment to honoring choice and self-direction by the individuals we serve, we view each as a “customer”.

Whether you are a DDA case manager or a concerned family member, the first step in securing the admission of an individual is to contact Mary Brady at 443.288.8251 (email: mbrady@emergeinc.org). Share with her the type of services required by the individual and geographical details about his or her current situation. If you can attach or transmit to her any supporting data, case notes or other relevant information, this will make our admissions review proceed more efficiently.

Ms. Brady will lead the admissions evaluation process and coordinating a review of each potential customer’s case by a panel of senior Emerge clinical and administrative staff. This Admission Referral Committee carefully reviews the individual’s potential needs, and makes a determination based on whether Emerge can provide the personnel, resources and space necessary to meet the individual’s needs.
An Emerge customer, with the help of family and the Emerge team, starts life in our community by identifying his or her own service needs, selecting detailed support, training, or therapeutic approaches along these dimensions:

• Self care
• Receptive and expressive language
• Learning self-direction
• Mobility
• Capacity for independent living
• Economic self-sufficiency

In parallel, the Emerge team completes a comprehensive evaluation for each individual, and develops an individualized plan defining the supervision, training, social/leisure opportunities, and therapies likely to serve the individual best on his or her path to an increasingly fulfilling life. The plan is reviewed carefully at yearly intervals.

This is only part of the Emerge story. Treating every Emerge customer as a unique human being calls for respect, listening skills and a persistent impulse to refine the best approach to shaping each individual’s path forward. It should not be surprising that most Emerge team members develop deep bonds of friendship with many customers. By the same token, this environment of mutual respect and honesty often inspires service recipients to form similar lasting bonds with their peers and their peers’ immediate family members.

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